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Frequently Asked Questions
We’ve Got Answers to Your Burning Questions About Shopping and Shipping at The Cozy Nest.
At The Cozy Nest, we don’t just sell products – we sell a lifestyle. We handpick all of our items to ensure that they are both functional and beautiful, and we offer them at an affordable price. We also provide personalized customer service to help you create a cozy and inviting home that reflects your unique style.
We offer free shipping on all orders over $50, and our products typically ship within 1-2 business days. Depending on your location, delivery times may vary, but most orders arrive within 3-7 business days. We also offer expedited shipping options for an additional fee.
We want you to be completely satisfied with your purchase, so we offer a 30-day return policy on all items. If you are not happy with your order, you can return it for a refund or exchange within 30 days of receiving the order. Please refer to our Returns page for more information.
Yes, we do! We offer exclusive discounts and promotions to our email subscribers, so make sure to sign up for our newsletter to stay up-to-date on the latest deals. We also occasionally offer discounts on our social media channels, so be sure to follow us on Instagram and Facebook.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.